Terms of service

Terms of Service

Welcome to ETTI KAPOOR. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General

ETTI KAPOOR reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of those changes.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products

We make every effort to display our products, colours, and designs accurately. However, slight variations in colour, finish, size, or appearance may occur due to photography, screen settings, lighting conditions, and the handcrafted nature of some products.

All products are subject to availability. We reserve the right to discontinue any product at any time.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to change prices without prior notice.

5. Orders

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

ETTI KAPOOR reserves the right to refuse or cancel any order due to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Payment verification issues

  • Any other reason deemed appropriate by the company

If payment has already been made for a cancelled order, the applicable refund will be processed.

6. Payments

We accept secure online payments through our authorized payment partners.

Orders will only be processed after successful payment confirmation.

Cash on Delivery (if available) may be offered for selected locations.

7. Shipping

Estimated delivery timelines are provided for convenience and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

ETTI KAPOOR is not responsible for delays caused by third-party logistics providers once the order has been dispatched.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy available on our website.

9. Product Care

Imitation jewellery requires proper care to maintain its finish.

Customers are advised to:

  • Avoid contact with water, perfumes, lotions, and chemicals.

  • Store jewellery in a dry place after use.

  • Keep away from excessive moisture and direct sunlight.

  • Handle products with care to avoid scratches or damage.

Normal wear and tear is not covered under any replacement or refund policy.

10. Intellectual Property

All content on this website, including logos, product photographs, graphics, text, designs, videos, and branding, is the exclusive property of ETTI KAPOOR and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

ETTI KAPOOR shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability, if any, shall not exceed the amount paid by the customer for the purchased product.

12. User Responsibilities

You agree not to:

  • Provide false or misleading information.

  • Attempt unauthorized access to the website.

  • Use the website for unlawful purposes.

  • Interfere with the security or operation of the website.

13. Privacy

Your personal information is collected and used in accordance with our Privacy Policy.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Delhi, India.

15. Contact Information

For any questions regarding these Terms of Service, please contact:

ETTI KAPOOR

Email: ekd9818@gmail.com

Website: www.ettikapoor.com